Rodolfo Basilio No Comments

20 practical tips that will make you more productive

How many times have you asked yourself how other people can do so many activities when they have the same amount of time that you have? I have already asked myself this question many times, and I am very interested in the subject. I don’t see myself as having the best time management skills in the world, but I can say that I have improved them greatly over the last 10 years. Our day has 24 hours. Everybody has that same 24 hours. We need to organize our time efficiently in order to work, do some physical exercise, go to Church, relax, sleep, socialize with friends, look after our family, and take holidays. Once again, everyday we only have 24 hours. We cannot forget also that our body needs rest, and needs to be fed.

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Rodolfo Basilio No Comments

How small and medium enterprise owners should respond to periods of uncertainty?

On the 23rd of June 2016 the UK made the decision to leave the EU. As predicted by many economists the UK is now going through a period of uncertainty. The GBP currency has plunged almost 40% reaching  its lowest value since 1985.

The UK stock market has also been hugely affected and UK companies which  have relationship with European countries or serve clients in the  European area have been badly affected. Apart from the economic consequences the UK is also suffering from an internal political crises. The UK needs to negotiate the terms to withdraw from the EU as soon as possible. It seems to me that the UK did not have a plan to withdraw from the EU as the vast  majority of the predictions to the referendum result were wrong.

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Rodolfo Basilio No Comments

Why the reception is the most important department in your company?

How many times have you visited a company and you didn’t feel very welcomed, starting by the company receptionist? I am sure it happened to you many times. In my opinion, the first 5 minutes that your client is in touch with your company are the most important and is the breaking point in their buying decision. A good customer experience is delivered from the very first second of contact throughout the end, and you must make sure that your entire team is well trained to provide the best customer experience ever.

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Rodolfo Basilio No Comments

BEWARE OF FAKE HMRC NOTICE ABOUT TAX REFUND

We are aware that some of our clients have received text messages and/or emails promising tax refunds. These messages, supposedly sent by HMRC, are fraud.

Do not disclosure any personal information via SMS, email of phone in reply to these messages (examples below).

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