UK Business Banking: What to Expect in 2025

Quick Overview

The UK’s business banking world is changing fast. By 2025, we’ll see a very different landscape than what we have today. Traditional banks like Barclays and HSBC are competing with new digital banks like Monzo and Starling, while innovative fintech companies are creating entirely new ways to handle business banking.

Let’s explore what this means for business owners and financial leaders.

Understanding Today’s Banking Landscape

The Three Main Types of Banks

Traditional Banks (like Barclays, HSBC, and Lloyds) These are the banks we’ve known for generations. Think of them as the established veterans of banking. They’re like large, sturdy ships – reliable but sometimes slow to change direction. They have some clear advantages: people trust them, they have physical branches everywhere, and they offer every banking service you might need. However, they often struggle with new technology and can be slow to adapt to changes.

For example, HSBC recently tried to modernize by launching their Kinetic mobile app. While this was a step forward, they found it harder to implement than expected because their older systems got in the way – kind of like trying to add modern smart home features to a Victorian house.

Challenger Banks (like Monzo, Starling Bank, and Revolut) These are the new digital-first banks that have emerged in recent years. Think of them as the tech-savvy newcomers who’ve reimagined banking for the smartphone era. They’re growing quickly – Starling Bank alone has attracted over 3 million accounts by 2023. Their main strength is making banking simple and user-friendly, with lower fees and quick account setup.

Take Revolut, for instance. They’ve become particularly popular with businesses that work internationally because they make it incredibly easy to handle foreign payments – something traditional banks often make complicated.

Fintech Solutions (like Tide and OakNorth) These companies are the creative problem-solvers of the banking world. They focus on specific banking needs and often do them better than anyone else. For example, Tide has made it super easy for small businesses to connect their bank accounts directly to their accounting software, saving hours of manual work.

OakNorth shows another interesting approach – they use artificial intelligence to assess whether small businesses should get loans, often finding ways to say “yes” when traditional banks might say “no.”

What’s Coming in 2025: Four Big Changes

1. The Digital Banking Revolution

In 2025, about 80% of all business banking will be digital. This isn’t just about having a banking app – it’s about transforming everything about how businesses handle their money. Even traditional banks like Barclays are racing to go digital, though they’re finding it harder to keep up with naturally digital banks like Monzo and Starling.

2. Open Banking Takes Center Stage

Open banking is like allowing different financial services to talk to each other securely. Imagine your accounting software automatically getting data from your bank, your payment systems automatically updating your records, and your financial planning tools having all the information they need without you entering anything manually. This is becoming the new normal, with banks and financial companies working together more than ever.

3. Green Banking Becomes Essential

Here’s a surprising fact: 70% of people now prefer banks that care about the environment. This isn’t just about looking good – it’s becoming a real business necessity. Some banks, like Triodos, have built their entire business around being environmentally friendly, proving that doing good can also be good for business.

4. AI and Automation Change Everything

Artificial intelligence is revolutionising how banks work behind the scenes. It’s helping them make faster decisions about loans, spot fraud more effectively, and provide better customer service. Banks that don’t embrace AI risk falling behind.

What This Means for Different People

For Business Owners

  • You’ll have more banking choices than ever before
  • Most of your banking will be digital and automated
  • You’ll be able to connect your banking with other business tools easily
  • You might be expected to show how your business considers environmental impact

For Bank Leaders

  • Investment in digital technology is crucial
  • Partnerships with fintech companies will become more important
  • Environmental initiatives need to be part of your strategy
  • AI and automation should be top priorities

The Big Picture

The UK business banking sector is investing heavily in these changes – over £4 billion went into fintech development in 2023 alone. About 65% of small and medium businesses now say they prefer digital-first banking, showing that these changes are being driven by real customer demands.

Looking Ahead

The future of business banking in the UK is clearly digital, connected, and environmentally conscious. While traditional banks aren’t going away, they’re being forced to change and improve. Meanwhile, challenger banks and fintech companies continue to grow and innovate.

The most successful banks in 2025 will be those that can combine the trust and reliability of traditional banking with the speed and convenience of digital services, all while keeping environmental responsibility in mind.

Remember, these changes aren’t just about technology – they’re about making banking work better for businesses of all sizes. The goal is to make managing business finances easier, faster, and more effective, leaving business owners with more time to focus on what they do best: running their businesses.

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About the Author

Rodolfo Basilio has over 12 years of fintech expertise in the UK, and leads Vertice Fintech at the forefront of the fintech consultancy sector.

Entrepreneur and investor, Rodolfo is a senior accountant, business consultant and founder of Vertice Services. He also founded Angra in 2015 and exited in 2022, and co-founded Remitec in 2018 and exited in 2022.

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